Privacy Policy for Shop Reels

Last Updated: August 27, 2025

This Privacy Policy describes how Shop Reels ("we", "us", or "our") collects, uses, and discloses your information when you install and use our Shopify application (the "App"). This policy applies to Shopify merchants who install the App ("Merchants").

Our Core Privacy Principle: You Own Your Data

We have designed Shop Reels with a "privacy-first" approach. Our fundamental principle is that we do not store your data on our servers. All data, including your video content and associated product information, is stored directly within your Shopify store as Shopify Metaobjects.

Information We Access

When you install the App, we are authorized to access certain types of information from your Shopify account:

  • Product Information: We need access to your product catalog (products, variants, prices, inventory) to allow you to tag products in your videos. This information is read directly from your Shopify store and is not stored by us.
  • Store Information: Basic information about your Shopify store.

The App allows you to upload video content. This content is uploaded directly to Shopify's Content Delivery Network (CDN) and is referenced via Shopify Metaobjects. We do not host or store your video files on our infrastructure.

How We Use Information

We use the information we access solely to provide the App's functionality, which includes:

  • Enabling you to upload videos and associate them with products.
  • Displaying the shoppable video reels on your storefront.
  • Allowing your customers to add products to their cart from the video player.
  • Providing analytics and insights on video performance (data stored within your Shopify store).

Data Storage and Security

You are in control. All data and content managed by Shop Reels are stored within your own Shopify store's infrastructure. This provides several key benefits:

  • Security: Your data is protected by Shopify's robust security measures.
  • Performance: Videos and data are served from Shopify's global CDN, ensuring fast loading times for your customers and no negative impact on your site's performance.
  • Ownership: You retain full ownership and control over your data. If you uninstall the App, the data remains in your store as Metaobjects until you choose to delete it.

Information Sharing

We do not share, sell, rent, or trade your information with any third parties for their marketing purposes. As we do not store your information, we have nothing to share.

Your Rights

You have full rights over your data because it is stored in your Shopify account. You can manage, edit, or delete your video reels and associated data directly within your Shopify admin at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your Shopify account) or by means of a notice within the App before the change becomes effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us at arpitt01@gmail.com.